Digital Transformation - Insurance Industry

Do You Trust Your Data?

The insurance industry will be investing $2.6b in digital transformation projects by 2021.

The reasons why the insurance industry lags behind in projects:

  • IT budgets have not grown (avg. 3.8% in 2020 – most legacy maintenance)
  • Lacking vision re WHY need to change
  • Not yet challenged by disruptor
  • Roadmaps tactical and not strategic (process optimisation over business model transformation)
  • Culture = inherent lack of appetite for risk

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